Surveillance department of the Central Bank of the Russian Federation
Banking supervision of the activities of JSC ISBANK (reg. № 2867) is performed by the Bank of Russia Current Banking Supervision Service. Telephone numbers of the Contact Center of the Central Bank of the Russian Federation:
Supervision over observance of the requirements of the legislation of the Russian Federation in the sphere of consumer of financial services rights protection is carried out by the Service for Protection of Consumer Rights and Ensuring the Availability of Financial Services of the Bank of Russia. An appeal about violation of the legislation of the Russian Federation by the actions (inaction) of the credit institution, as well as of the rights and interests of natural or legal persons protected by law, may be sent to the Bank of Russia through the Internet reception (www.cbr.ru/Интернет-приемная).