News

Working hours of the Bank on 7 of March 2025

04.03.2025
Dear Clients! Please pay attention to the Bank's operating hours on March 7, 2025. The Head Office and Representative Offices of the Bank will be open from 09:00 to 17:00 local time; Cash desk of the Bank's Head Office will operate from 09:00 to 16:30. Accepting of Client orders via the Bank-Client system will be carried out until 16:00; Paper-based orders will be accepted until 15:00. JSC ISBANK ...

INFORMATION LETTER

02.06.2023
Dear Customers, Please be informed that starting from 01.06.2023 the Bank will stop issuing new and re-issuing acting bank cards of Visa Payment System. Service of acting bank cards will be discontinued from 20.07.2023. Access to the funds placed on the accounts to which the cards were issued can be obtained by contacting the Bank's office or by means remote banking system (IBANK for private clients). Additionally, we inform you that you can transfer funds between your accounts throu...

INFORMATION LETTER

24.04.2023
Dear Clients! We hereby notify you that from 04/25/2023 the Bank stops making transfers via the CONTACT system. JSC ISBANK ...

INFORMATION LETTER

13.09.2022
Dear Customers! Please note that in connection with the suspension of Visa activity in Russian Federation, the Bank does not issue new and re-issue valid Visa cards. JSC ISBANK...

INFORMATION LETTER

12.09.2022
Dear Customers! Due to the recent incoming inquiries, we would like to inform you that Joint Stock Company ISBANK (Business Reg. no. 1027739066354, Address: Moscow, Nametkina Str., 13 D Moscow 117420 Russia, www.isbank.com.ru ) or any other entity or person from TÜRKİYE İŞ BANKASI A.Ş. group is not subject to any sanctions imposed by the foreign states or organizations. JSC ISBANK and its affiliates are not incl...

INFORMATION LETTER

24.03.2022
Dear Customers! We hereby Inform you that starting from 24.03.2022 Bank suspends Western Union transfers due to the termination of Western Union Payment System in Russian Federation. We also inform you that for any questions after 23.03.2022 you may contact with Western Union Customer Service Center by phone 8 800 200 2232 or by e-mail Russia.Customer@westernunion.ru Western Union support service operates normally and is ready...

INFORMATION LETTER

Dear Customers! JSC ISBANK is glad to announce that a new C2B/B2C service is now connected to FPS (Fast Payments System). This service allows to individuals making their payments at retail outlets, and to corporate clients accepting and making payments to individuals through the FPS using the QR codes. The information on C2B/B2C operations for corporate clients can be found here. To connect the service t...